Western Care Association has a wide range of policies and procedures that are used to guide our practice and to ensure that the Association is compliant with a range of obligations, as set out under various legislation and regulations.  The following policies can be accessed by clicking on them:

Safeguarding Vulnerable Persons

Western Care Association operates a NO TOLERANCE approach to any form of abuse against people using its service, as the safety and wellbeing of service users is the Association's foremost concern.
Any act of intimidation, threat of violence, act of violence or threat of any type of abuse as defined in the Safeguarding Vulnerable Persons at Risk of Abuse National Policy and Procedure will not be tolerated.
The organisation also has the following policies and procedures in place and you can get a copy of these by emailing info@westerncare.com or phone (094) 9025133.
Volume 1 - Supporting Individual Planning
Individual Planning (Adults

Individual Planning (Childrens Respite)

Communication    Natural Supports and Volunteer Networks
Personal/Intimate Care Food and Nutrition - Adults
Food and Nutrition - Childrens Best Possible Health
Medication Risk Management
Listening & Responding to People who Challenge and the use of Restrictive Practices

Incident Reporting

Incident Procedure Attachment - HIQA doc

Rights Regulations for Service Users' Monies
Dysphagia Policy Guidelines on Manual Handling
Volume 2a - Supporting Safeguards
Records Management Procedure

Information to Residents

Visitors Policy    Organisational Safety Statement
Department Safety Statement Fire Safety Guidelines
Emergency Procedure Missing Person Procedure
Infection Control Guidelines Loss and Bereavement Procedure
Managing and Reporting a Death in Service Guidelines for Services using Western Care Association Transport
Guidelines on the use of CCTV in Western Care Association


Volume 2b - Supporting Transitions and Progression
Education for Children Policy

Access to Training and Development for People using Services

Empowering People through Work


 Volume 3a - Human Resources Procedures
Recognised Qualification Procedure

Inclusive Recruitment Procedure

Induction Procedure Supervisory Support
Staff Development through Training Dignity at Work
Grievance Procedure Disciplinary Procedure
Protected Disclosures of Information in the Workplace Managing Investigations
Court Procedure Employee Assistance Programme
Serious Assault Payment Scheme Replacement of Staff at Grades above Assistant Level
Sick Pay for Temporary Relief Staff Job Sharing Procedure
Employment following Retirement Staff Attendance Record
Completion of Payroll Returns for all Employees (incl. Disturbed Sleep and Overtime) Self-Certification when Absent from Work due to Uncertified Sick Leave
Payment to Permanent and Contracted Staff while on Sick Leave Time in Lieu
Lone Workers Procedure Adverse Weather Policy
Driving for Work
Smoke Free Workplace Policy on the use of Information Technology
Volume 3b - Finance Procedures
Payroll Systems

Regulation for Travelling Expenses and Subsistence Allowance

Capital Expenditure Income Regulations Regulations for Tenders and Quotations
Regulation for Purchasing, Goods Received and Invoice Processing Petty Cash - Imprest Account Regulations
Regulations for Income and Receipts Regulations for Service Users' Monies
Budget Process Budget Management Philosophy and Best Value
Maintenance Procedures Internal Audit Procedure
Statement of the System of Internal Financial Control Conflict of Interest Policy
Post Opening Reguilations