|I returned immigrants from the 90's, I now reside in Ballinrobe, having married a Mayo Man.
My background is in midwifery and I work in Mayo University Hospital as a midwife educator. There I get to witness the miracle and reality of life with the new babies and new parents.
My family have been customers of Western Care for over 18 years for the support of our princess Aoife. She has four loyal servants who tend to her every need. Over the years I have dipped in and out of other parent support groups when time has allowed.
I was nominated to the Board of Directors in May 2016 and look forward to supporting the Board and Western Care in providing the best standards for all their service users and families.
Frances Burke Chairperson
|A native of Westport I was elected to the Board of Western Care in May 2015.
I qualified as a Primary Teacher 1973 and after a number of years took up a position with the HSE in an administrative capacity in the western region.
Having worked in various locations I retired in June 2013. My last position was that of Administrator in Aras Attracta, Swinford.
I have always admired the work of the Western Care Association and hope that as a member of the Board I can assist in some small way in improving services for persons with an intellectual disability in the Mayo area. I am also involved in a number of voluntary organisations in Westport.
|I am a visual artist with a BA in Film, Video and Photographic Arts. I have over 20 years experience running my own business and worked for many years as a press photographer.
I am currently Secretary of Rice College Parents Council and a volunteer at Westport Resource Centre.
I am a member of Kilmeena Drama Group and also a member of a Westport writer’s group.
I am originally from Swinford and live in Westport with my husband and our two teenage sons. In my time as a member of the Board I will endeavour to use my communications skills to assist in ensuring quieter voices continue to be heard.
|I am married to Tony and am the mother of three grown up daughters. I was elected to the Board of Directors in May 2015. I worked for a number of years in community development before helping to setup and later run the Mayo Volunteer Centre. I now work taking care of the administrative side of the family business.
I have a special affinity for Western Care as my late father was involved in the foundation of the Crossmolina Branch.
|Living in Westport I became a member on the Board of Western Care in 2012.
I have been using Western Care services for many years in particular the Autism section.
With all the services and supports that we have used over the past number of years it was my belief that I should in turn give back some of the support through my own knowledge in the work place.
I am currently employed in Allergan Pharmaceuticals Ireland as the Senior Human Resources Manager.
|I am a native of Glann, Oughterard, Co. Galway. I came to work in Mayo in July 1972 after being appointed an Agricultural Officer in the Department of Agriculture. I retired in February 2012 having served the farming community in many parts of Mayo and Galway for 40 years. I have lived in Westport since 1972. I am married to Mary and we have three sons and one daughter. Our youngest son Ciaran was born with Downs Syndrome and later developed Severe Autism.
We have used the services of Western Care Association since 1992 and when I was nominated to be a parents representative on the Board I was delighted to accept in the recognition of the wonderful support we received in the last 24 years.
I was involved with many voluntary organisations in Westport over the years my children were growing up and taking part in local activities.
I will work with my fellow Directors and Executive Director to continue to develop and improve services for families with a member with special needs.
Kieran Mac Gloin
|I hail from the seaside resort of Kilkee in West Clare.
I qualified as a Chartered Accountant in 1974 and spent the bulk of my professional career with PWC and Coca Cola. The last 8 years of my 26 year stint with Coca Cola were served in Eastern Europe, Russia and Nigeria.
My primary focus as an expatriate was on people development.
Due to personal circumstances I took early retirement in January 2005.
In retirement I committed to getting involved in voluntary activities having experienced the great work undertaken by both the Hospice movement and the Resource Centre at the Salesian College in Celbridge.
I was Finance Director of the Acre Project in Celbridge for 8 years resulting in a range of facilities being developed on a green field site for youth on the margin, people with special needs and the community of Celbridge.
On my marriage to Tina in September 2015 I relocated to Westport.
Michael Leyden Company Secretary
|I am a business man from Castlebar and a recent appointment to the Board. I hold a BA from GMIT and an MSc from the University of Limerick.
I am a certified automotive engineer (CAE) a fellow of the Institute of the Motor Industry (FIMI) and a member of the Institute of Personnel Development.
Over the years I have served on a number of public and private organisations such as the National Council for the Elderly, Mayo Roscommon Hospice and the Labour Relations Commission.
|I live in Swinford, I am the father of four children who are beginning to leave college and make their way in life. I have a background in construction management and work for the Society of Saint Vincent de Paul as a Housing Officer based in Castlebar covering the West Region. I am also a volunteer member with the Saint Vincent de Paul Conference in Swinford. I am very aware of the challenges encountered by the more vulnerable members of our communities. I am delighted to have this opportunity to offer my support to Western Care Association and look forward to making my contribution to the continued success of the Association.||
|I am a Solicitor and I run my own practice in Castlebar, Co. Mayo. I was appointed to the Board of Directors of Western Care in September 2019. My husband and I have 2 boys and our youngest son has Autism. Western Care has been a great help to us and to our son since his diagnosis and I now look forward to providing my assistance to the Board of Western Care.||
Marilyn Mc Nicholas
|I am A Chartered Accountant and fellow of the Institute of Chartered Accountants. I am a native of Westport and married to Michael with two children. I am working with Western Care since 2001 in various roles and honoured to take up the role of C.E.O.||
Tia Crowley C.E.O.
- Western Care Association is a community and voluntary organisation committed to supporting people with disabilities to be full citizens in their communities.
- Western Care Association provides a wide range of supports and services to people with disabilities and their families on behalf of the Health services Executive, who provides the bulk of its funding.
- Western Care Association acts as a representative voice in relation to supporting people with disabilities and their families.
- Western Care Association is committed to nurturing natural and voluntary supports.
- Western Care Association networks with statutory, community and voluntary organisations to achieve its mission and purpose.
- Western Care Association provides leadership within the sector by identifying relevant new ideas and thinking; providing quality supports and services and assisting in supporting people to have full lives.
- Western Care Association is completely open – anyone or any organisation with an interest in improving the lives of people with disabilities is welcome to join as a company member.
- Western Care Association’s policy and advocacy work seeks to ensure that Government policy provides for the development of a healthy and vibrant community for people with disabilities and their families.
- Western Care Association raises additional funding through a range of fundraising initiatives.
Responsibilities of Board Member
Every board member has the following responsibilities:
- Commitment to the evolution of Western Care Association and support for its philosophy
- Attendance at Board meetings
- Shaping strategy for the development of Western Care Association
- Where necessary, deciding on strategic actions required to achieve Western Care Association’s objectives, ensuring that all activities are consistent with Western Care Association’s vision and core values
- Representing the interests of Western Care Association members. Board members are accountable to Western Care Association’s members and mission.
- Serving on Committees
- Fulfilling all the legal obligations of a member of the Board of Directors of a company limited by guarantee without a share capital.
Members serve a term of 3 years and may go forward to re-election. The Board meets at least 11 times a year and all matters discussed are treated as confidential.
The Board elects a Chairperson and Vice-Chairperson and any other officers as necessary.
Committees of the Board of Directors
- Committees can be formed based upon terms of reference agreed by board. The Committees’ existence, membership and terms of reference are reviewed annually subsequent to the election of the officers.
- Membership of a Committee ideally to be for three years to allow for continuity as well as for ‘turn over’ of members
- Membership of Committees to reflect different experiences and skills. Membership may also include non-board members, but the Chair must always be a member of the Board of Directors.
- A record is to be kept of all Committee meetings and decisions
- Each Committee is accountable to the board - each formal board meeting to have an agenda item allowing a report from each Committee
- All Committees are strictly advisory in nature
- Currently, Western Care Association has seven Committees:
Finance & Audit Sub-committee
HR, remuneration and nominations committee
Quality, safety and risk committee
Governance & compliance committee
Click on the following link to view MemoandArticlesofAssociation
Western Care Association Code of Conduct for Board Members
This is Western Care Association’s current Code of Conduct for Board Members. The Code of Conduct details what each individual must commit to in their role as Board member - and in all areas relating to their interaction with, and on behalf of, the organisation. Western Care Association asks all its Board members to sign and return this document, and these signed copies are kept on record.
The intent of this Code of Conduct is to set a standard for governance within Western Care Association. The objectives of having this code are to set out an agreed set of principles, the promotion and maintenance of confidence and trust and the prevention of development or acceptance of unethical practices.
As a Director of Western Care Association, I have a legal responsibility to act in the best interests of the organisation. Abiding by this Code of Conduct and the Governance Code for non-profit organisations describes how I will do that. If any of these commitments cause me to come in conflict with my legal obligations then these latter will take precedence.
As a board member of Western Care Association I promise to abide by the fundamental values that underpin all the activities of our organisation.
Everything Western Care Association does will be able to stand the test of scrutiny by members of the public, the media, members, beneficiaries, stakeholders and the regulatory authorities.
Integrity and Honesty
These will be the hallmarks of all conduct within Western Care Association, particularly when dealing with colleagues (board and staff) and external individuals and agencies.
Western Care Association will strive to promote an atmosphere of openness throughout the organisation in order to promote confidence to members of the public, staff, beneficiaries and regulators and also to promote strategic and operational effectiveness.
I will support Western Care Association’s adoption of, and compliance with, the Governance Code for Community, Voluntary and Charitable organisations and its associated implementation actions.
In addition to the above I agree to the following:
Law, mission, policies
- In my role as board member I will not break the law or act against any regulation in force.
- I will support the organisation's mission and actively promote it.
- I will abide by organisational policy and procedure.
- I will seek to maintain and promote integrity, good governance, effectiveness and efficiency for the delivery of the organisation's mission.
- If I find evidence of any non-compliance with statutory obligations that apply to Western Care Association, I will bring this to the attention of fellow Board members with a view to having the matter rectified.
- I understand I can seek independent legal advice, at a reasonable cost to the Association, as set out in the relevant procedure
Conflicts of Interest
- I will always act in the best interests of the organisation.
- I will do my work in accordance with Western Care Association's "Conflict of Interest" policy and declare any conflict of interest or any such circumstance as may be viewed by others as conflicting as soon as it arises.
- I will submit to the judgement of the board and do as it requires regarding potential conflicts of interest.
Person to Person
- I will act in regard of organisational policies in my relationships with fellow board members, staff, volunteers, beneficiaries or anyone I come into contact with in my role as board member.
Guardian of the organisation's reputation
I will not speak as a board member to the media or any public forum without the prior knowledge and approval of the Chair or the Chief Executive Officer.
- When I am asked to represent the organisation, any comments I make will reflect current policy even if I do not agree with them.
- When speaking as a private citizen I will aim to uphold the reputation of the organisation and those who work and volunteer for it.
- I will respect organisational, board and individual confidentiality.
- I will take an active interest in the organisation's public image.
- I will not personally gain from my role as a board member nor will I permit others to do so as a result of my actions or negligence.
- I will document expenses and seek reimbursement according to agreed procedure.
- I will not accept gifts or hospitality without the consent of the Chair.
- I will use organisational resources responsibly, when authorised in accordance with procedure.
At Board Level
- I will embody the principles of good governance in all my actions and live up to the trust placed in me by Western Care Association.
- I will abide by the board governance procedures and practice.
- I will commit to attend all board meetings, and in the event of unavoidable inability to attend, will observe the Board Attendance Policy.
- I will strive to be familiar with all agenda items sent to me in good time and be prepared to contribute my opinions during meetings.
- I will honour the authority of the Chair.
- I will maintain a respectful attitude to the opinions of others.
- I understand that decisions will ideally be made by consensus, but may be by vote. I will consider any majority vote as a corporate decision, and will accept and support it.
- I will maintain confidentiality unless authorised to speak on matters outside board meetings.
- I commit to supporting Western Care Association's compliance with the Governance Code for Community, Voluntary and Charitable Organisations.
- I will participate in appropriate induction, training and development of board activities.
- I will support the Chief Executive Officer in his/her executive role and the Chair in his/her leadership role.
- I will visit services, in conjunction with the relevant managers, to meet with people using services, their families and staff, to ensure an effective connection between my governance role and the people using and providing services and supports.
Leaving the board
- I understand that any substantial breach of this code may result in my removal from the board ¹
- Should I wish to resign I will inform the Chair in writing, stating my reasons for resigning from the board.
- I will participate in an exit interview if requested.
In addition, I commit to the Code of Conduct which applies to all Board members of the Association and staff, as set out in the Association's policies.
Signed: ________________________ Date: ________________
Board member of Western Care Association
 The process for dealing with breaches of this Code of Conduct is that any such breaches will be reviewed by the Governance Committee for subsequent consideration and decision by the Board.
Western Care Association – Information on becoming a Member
If you are a parent, family member or supporter of a person with an intellectual disability and/or autism who receives a service from Western Care, one of the ways to support this person is by becoming a member of Western Care.
- Only members have the right to attend, ask questions and vote on any issue at the Annual General Meeting or Extraordinary General Meeting of the Association.
- Only members can elect members to the Board of Directors.
- Members are invited to attend a Regional Meeting twice a year.
- Members will get an Annual Report telling them how your money is spent
We all want the best possible service for people with intellectual disabilities and/or autism. Being a member, attending Regional meetings and the AGM will give you the chance to ensure that this is what happens.
No fee is required. Membership is open to anyone in your household or any of your friends or neighbours who have an interest in the wellbeing of those served by Western Care Association.
It is important for the Association to have the engagement and support of members and we want to thank all our current members for their involvement to date.
If you know of anyone who might be interested in being a member, please let them know that they too can apply.
To become a member, please fill in the attached form and return it to:
Western Care Association
John Moore Road
or email to email@example.com
We will check with you from time to time to ensure you wish to remain on the register. If at any time, you wish to be removed from the Register, you can do this by writing to the Chairperson, Western Care Association, John Moore Road, Castlebar, Mayo at any time.
We are a voluntary organisation, made up of parents/family members, service users, staff, supporters and volunteers, and, in keeping with our pioneering traditions, we believe in:
- Supporting service users in making choices
- Community-based services
- Partnership with families and service users
- The essential value of the voluntary organisation
- The vital input of volunteers and friends.
- The principle of accountability.
- The unique contribution of all our staff
- Partnership, unity of purpose and mutual respect in the achievement of our aims
- Service through partnership and co-ordination with local and national organisations
- Continually learning to improve the quality of the way we do things
- The pursuit of equality of access and full service for all
Western Care Association has a wide range of policies and procedures that are used to guide our practice and to ensure that the Association is compliant with a range of obligations, as set out under various legislation and regulations. The following policies can be accessed by clicking on them:
|Code of Conduct|
List of Complaints Officers
|Referrals and Admissions|
|School Leavers Process - being updated|
|Safeguarding Vulnerable Persons|
|Western Care Association operates a NO TOLERANCE approach to any form of abuse against people using its service, as the safety and wellbeing of service users is the Association's foremost concern.
Any act of intimidation, threat of violence, act of violence or threat of any type of abuse as defined in the Safeguarding Vulnerable Persons at Risk of Abuse National Policy and Procedure will not be tolerated.
|National Safeguarding Policy for Vulnerable Adults|
|Child Protection and Welfare Policy, Procedures and Practice|
The organisation also has the following policies and procedures in place and you can get a copy of these by emailing firstname.lastname@example.org or phone (094) 9025133.
|Essential Policies||Supporting Practice Policies|
|Adult Safeguarding Policy/Accessible
Best Possible Health/Accessible
Child Protection Procedure/Statement
Code of Conduct /Accessible
Department Safety Statement Policy /
Dignity at Work/
Infection Control Guidelines/Accessible
Listening and Responding to People
Medication/Accessible Medication Policy
Missing Person Procedure/Accessible
Organisational Safety Statement
Personal Intimate Care/Accessible
Protected Disclosures of Information
Records Management Procedure
Data Protection Procedure
Rights/Accessible Rights Policy
Risk Management for Individuals
Regulations for Service Users' Monies
|Access to Training and
Driving for all Policy
Education for Children Policy
Empowering People Work/Accessible
End of Life Care
Falls Risk Reduction Policy
Food and Nutrition /Accessible
IP (Adults)/ (Autism)/ (Children’s Respite)
Information to Residents
Loss and Bereavement Policy
Managing and Reporting a Death
Organisation risk policy 2020b
Visitors Policy/Accessible Visitors Policy
Quality Assurance Statement
|Adverse Weather Policy
Attendance Management Policy
Completion of Payroll Returns
Employee Assistance Programme
Employment Following Retirement
Garda Vetting Procedure
Inclusive Recruitment Policy/Accessible Procedure
Lone Workers Procedure
Recognised Qualification Procedure
Replacement of Staff
Serious Assault Payment Scheme
Sick Leave Policy
Smoke Free Workplace
Staff Attendance Record
Staff Development Through Training
Time in Lieu
WCA Guidance for Trust in Care
Budget Management Philosophy
Capital Expenditure Income Regulations
Conflict of Interest Policy
Internal Audit Procedure
Payroll Systems Regulations
Petty Cash - Imprest Account Regulations
Post Opening Regulations
Regulation for Income and Receipts
Regulation for Purchasing, Goods
Regulation for Tenders and Quotations
Regulation for Travelling Expenses
Statement of Internal Financial Control